Validation of users hanging

May 9, 2014 at 12:51 AM
Hello we are seeing a problem where user validation is hanging. The occurrence of this is random and the SP Logs do not indicate root cause, the last entry within the SP Logs is:

Entering monitored scope ([LDAPCP] Connecting to LDAP server LDAP://XXXXXXX.com/DC=XXXX,DC=XXXXX,DC=com). Parent [LDAPCP] Total time spent in all LDAP server(s)

When looking into the provider dll, I see that the hang is occurring and the indicated location in the screenshot. What could be causing this?

Image
Coordinator
May 13, 2014 at 3:06 PM
hello,
sorry for my late reply.
Well, you should use SharePoint logging (filter on product "LDAPCP" with ULS Viewer - http://archive.msdn.microsoft.com/ULSViewer) to get more details, and you may want to take a network trace to ensure there is no LDAP connectivity issue.
cheers,
Yvan