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People picker not working on one web app only

Nov 24, 2014 at 2:06 AM
Working fine on all other web apps, just not on the my site web app.

The picker will search and give the error message, "Sorry, we're having trouble reaching the server."

The ULS logs show everything happening normally, only nothing is shown in the people picker.

[LDAPCP] Added permission created with LDAP lookup: claim value: "xxxx@xxxx.com.au", claim type: "http://schemas.xmlsoap.org/ws/2005/05/identity/claims/emailaddress" to the list of results.
Coordinator
Nov 26, 2014 at 12:24 PM
Hello,
that definitely looks like a SharePoint issue, you may look at HTTP traffic and check if you see permission actually sent to the browser, to further troubleshoot it.
cheers,
Yvan